More predictable commercial execution for

Medical Aesthetics & Specialist Distributors

More predictable commercial execution for

Medical Aesthetics & Specialist Distributors



Zeltix designs, implements and continuously manages the systems behind follow-up, account coverage, CRM discipline and commercial predictability and visibility, working across the tools your business already uses.


  • Dormant clinics reactivated before they’re forgotten

  • Follow-up stays consistent across reps and territories

  • Your CRM reflects real account activity

  • More account coverage without adding headcount

  • Live in 2 to 4 weeks

  • Fully managed by our team.

Coverage Intelligence

Know which accounts need attention, why they have been flagged, and what should happen next

Know which accounts need attention, why they have been flagged, and what should happen next

Zeltix analyses approved account activity, inactivity, follow-up history, CRM records and operational signals to identify dormant accounts, overdue actions, coverage gaps and growth opportunities.

Your team receives clear priorities, recommended next steps and practical guidance for each account, while approved commercial workflows continue operating in the background.

Built around how specialist distributors sell

Built around how specialist distributors sell

Zeltix starts with the commercial processes distributors rely on, including follow-up, account coverage, reactivation, enquiry routing and CRM management. We then configure the system around your territories, products, account structure, business rules and existing sales process.

Developed alongside medical aesthetics distributors and designed for the operational realities of specialist distribution.

Deployed

Lead

Activate

Distributor Systems

Proven commercial workflows, configured around your operation

Managed commercial workflows, configured around your operation

Zeltix brings together the workflows required to manage enquiries, follow-up, dormant accounts, CRM activity and territory coverage. Each deployment is configured around your existing systems, commercial rules, products, teams and account structure.

No Missed Enquiries

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Faster response

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

No Missed Enquiries

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Faster response

Every new enquiry is captured, qualified, and routed quickly so potential opportunities don't wait for sales availability.

Consistent Follow-up

Follow up continues after samples, training, quotations, events, and dormant periods without relying on manual reminders.

Consistent Follow-up

Follow up continues after samples, training, quotations, events, and dormant periods without relying on manual reminders.

More Selling Time

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Less Admin

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

More Selling Time

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Less Admin

CRM updates, activity logging, routing and repetitive follow-up tasks are handled within the managed system instead of becoming manual sales administration.

Clearer Account Visibility

Understand account activity, follow-up gaps, dormant accounts and territory coverage through coordinated reporting across your existing commercial systems.

Clearer Account Visibility

Understand account activity, follow-up gaps, dormant accounts and territory coverage through coordinated reporting across your existing commercial systems.

WHO WE SERVE

Developed alongside specialist distributors. Built for commercial reality.

Developed alongside specialist distributors. Built for commercial reality.

Zeltix was developed alongside commercial teams within medical aesthetics distribution, where follow-up, territory ownership, account coverage, capital equipment sales and long-term customer relationships are everyday commercial challenges.

Rather than asking businesses to change how they work, we designed our commercial systems around the realities specialist distributors already face. Every deployment is configured around your products, territories, commercial processes, communication rules and existing business systems.

While our experience began in medical aesthetics, the operational challenges we solve exist across specialist distribution, where commercial success depends on disciplined execution, operational visibility and commercial continuity.

Designed Around Commercial Operations

Built around the realities of territory management, account ownership, customer follow-up, CRM discipline and day-to-day commercial execution.

Works With Your Existing Business

Configured around your CRM, communications, spreadsheets and operational systems without requiring your business to replace existing platforms.

Continuously Managed

Commercial systems are monitored, refined and continuously improved to support changing priorities, territories and commercial objectives over time.

Managed Workflows

The managed systems behind predictable
commercial execution.

The managed commercial systems behind
predictable execution.

Four managed commercial systems work together to prioritise accounts, maintain follow-up, keep CRM activity current and provide leadership with clear operational visibility.

Coverage Intelligence

The intelligence layer connecting account signals, workflow

activity,and commercial priorities.

The intelligence layer connecting account signals, workflow

activity,and commercial priorities.



  • Territory coverage priorities

  • Account prioritisation

  • Coverage gap detection

  • Dormant account identification

  • Recommended next actions


New Enquiry

Laser for Pigmentation
Qualified · Meeting booked

Laser for Pigmentation
Qualified · Meeting booked

live 45sec

You

Managed Workflow Execution

Approved commercial processes continue operating across your customer lifecycle, helping maintain follow-up, routing, CRM updates and commercial continuity without adding manual workload.

Approved commercial processes continue operating across your customer lifecycle, helping maintain follow-up, routing, CRM updates and commercial continuity without adding manual workload.


  • Inbound enquiry management

  • Prospecting and account reactivation

  • Structured follow-up

  • Territory routing and internal handovers

  • CRM and operational updates

  • Workflow notifications and escalation

Commercial Operations

Maintain the data quality, workflow reliability, and operational

controls your commercial team depends on.

Maintain the data quality, workflow reliability, and

operational controls your commercial team depends on.


  • CRM and integration health

  • Data quality and record hygiene

  • Workflow monitoring and optimisation

  • Governance maintenance

  • Performance and failure monitoring

Commercial Reporting

Leadership reporting that provides visibility across commercial activity, account priorities, territory coverage, operational performance and recommended actions.

Powered by: Ops

Executive summaries that help leadership understand what's happening across the commercial operation.


  • Territory coverage and account priorities

  • Managed workflow activity

  • Commercial and operational risks

  • Recommended leadership actions

  • Monthly intelligence reporting

Run

Complete

Engaged

GOVERNED WORKFLOWS

Built to act.
Guardrailed to know when not to.

Built to act.
Guardrailed to know when not to.

Built to act.
Guardrailed to know when not to.

Every managed commercial system operates within approved product information, market requirements and communication rules. Clear governance determines what can be automated, what requires approval and when conversations are escalated to your team.

Every managed commercial system operates within approved product information, market requirements and communication rules. Clear governance determines what can be automated, what requires approval and when conversations are escalated to your team.

ENQUIRY OR ACCOUNT ACTIVITY

Zeltix Governance Layer

Market Requirements

Approved Product Information

Communication Boundaries

Escalation Rules

APPROVED RESPONSE

Response continues using approved information and within defined communication boundaries.

HUMAN ESCALATION

Clinical, restricted or safety-related enquiries are routed to the appropriate person.

Market-Specific Controls

Workflows are configured around the requirements of each operating market, alongside your approved products, claims, terminology and internal communication policies.

Claims and Safety Boundaries

Unsupported claims, clinical advice and unapproved competitor comparisons are restricted. Potential adverse events are identified and escalated, not assessed or advised on by AI.

Isolated Client Intelligence

Your customer data, account intelligence and commercial knowledge remain within your environment and are not used to train or support workflows for competing distributors.

Intelligence with boundaries.

Intelligence with boundaries.

Zeltix knows what it can answer, what it cannot answer and when the right person must take over.

Zeltix knows what it can answer, what it cannot answer and when the right person must take over.

Continuous Commercial Management

Zeltix continuously monitors commercial activity across your CRM, communications and operational systems. Coverage Intelligence identifies where intervention is required while managed commercial systems coordinate approved actions, maintain CRM quality and provide ongoing commercial continuity.

Commercial Execution

Executive Visibility

An illustration from Carlos Gomes Cabral

Continuous Commercial Management

Zeltix continuously monitors commercial activity across your CRM, communications and operational systems. Coverage Intelligence identifies where intervention is required while managed commercial systems coordinate approved actions, maintain CRM quality and provide ongoing commercial continuity.

Commercial Execution

Executive Visibility

An illustration from Carlos Gomes Cabral

Continuous Commercial Management

Zeltix continuously monitors commercial activity across your CRM, communications and operational systems. Coverage Intelligence identifies where intervention is required while managed commercial systems coordinate approved actions, maintain CRM quality and provide ongoing commercial continuity.

Commercial Execution

Executive Visibility

Built around your existing systems

Built around your existing systems

Connect effortlessly with the tools your team already relies on.

Connect effortlessly with the tools your team already relies on.

Pipedrive

Google

Deployment Process

Configured around how your business
already operates.

Every deployment is configured around your products, territories, CRM, commercial processes and business rules. Your team continues working in the systems they already know while Zeltix manages the commercial infrastructure behind the scenes.

Every deployment is configured around your products, territories, commercial processes, communication rules and existing systems. Your team continues working in the platforms they already know while Zeltix builds, governs and continuously manages the commercial systems operating behind the scenes.

Every deployment is configured around your products, territories, CRM, commercial processes and business rules. Your team continues working in the systems they already know while Zeltix manages the commercial infrastructure behind the scenes.

Understand

We understand how your commercial operation works.


Map Your Operation

Every distributor is different. Before anything is deployed,

we take the time to understand how your team sells, how

territories are managed, how accounts are assigned and

where opportunities are being missed.

Every distributor is different. Before anything is deployed,

we take the time to understand how your team sells, how

territories are managed, how accounts are assigned and

where opportunities are being missed.

☑️ Products and brands reviewed

☑️ Sales process understood

☑️ Territory rules and structure mapped

☑️ CRM and data sources connected

☑️ Commercial objectives agreed

Build & Deploy

Build & Deploy

We configure everything around your operation

Configure Your Commercial System

Configure Your Commercial System

We configure every workflow specifically for your business,

from account coverage and follow up through to inbound

enquiries, routing, CRM updates and operational reporting.

We configure every workflow specifically for your business,

from account coverage and follow up through to inbound

enquiries, routing, CRM updates and operational reporting.

☑️ Scout and Ops configured

☑️ Concierge and Nurture configured

☑️ Claims and competitor rules configured

☑️ Market requirements configured

☑️ Coverage Intelligence configured

☑️ CRM integration completed

☑️ Territory routing configured

☑️ Approved knowledge and response boundaries

reviewed

☑️ Approved knowledge and response boundaries reviewed

☑️ Safety and adverse-event escalation pathways

tested

☑️ Safety and adverse-event escalation pathways tested

☑️ Testing completed before go-live

Go Live & Optimise

We continuously improve performance after launch

Continuous Management

Once everything has been tested, your workflows go live. From day one, Zeltix begins identifying opportunities, responding to enquiries, coordinating activity and keeping your CRM up to date while we continue monitoring and optimising performance.

Once everything has been tested, your workflows go live. From day one, Zeltix begins identifying opportunities, responding to enquiries, coordinating activity and keeping your CRM up to date while we continue monitoring and optimising performance.

☑️ All workflows activated and monitored by our team

☑️ CRM synchronisation live

☑️ Ongoing management and optimisation

☑️ Performance monitored

☑️ Opportunities identified

☑️ Dedicated support contact from day one

By The Numbers

Where distributor revenue quietly leaks

Where distributor revenue quietly leaks

Missed follow-up, sales administration, and unreliable CRM data weaken account coverage long before the commercial loss becomes visible.

  • Existing Account Growth

    Existing customers generate 10% more revenue, on average, than new customers.

    Protecting, reactivating, and expanding existing accounts should be

    treated as a core growth strategy, not an afterthought.


    Source: McKinsey & Company, 2025

  • Selling Capacity

    Sales representatives spend 60% of their time on non-selling work.


    When administration, CRM updates, and routine coordination consume the week,

    consistent follow-up and account coverage are often the first things to slip.


    Source: Salesforce State of Sales, 2026

  • CRM Reliability

    37% of teams report losing revenue as a direct result of poor CRM data quality.

    Automation and AI are only as reliable as the account records, activity history,

    and ownership rules beneath them.


    Source: Validity, State of CRM Data Management 2025

  • Follow-Up Reliability

    42% of leads never receive a second follow-up

    A single missed follow-up is often the difference between a booked demo and a lost account.

    Source: HubSpot, State of Sales Follow-Up

  • Existing Account Growth

    Existing customers generate 10% more revenue, on average, than new customers.

    Protecting, reactivating, and expanding existing accounts should be

    treated as a core growth strategy, not an afterthought.


    Source: McKinsey & Company, 2025

  • Selling Capacity

    Sales representatives spend 60% of their time on non-selling work.


    When administration, CRM updates, and routine coordination consume the week,

    consistent follow-up and account coverage are often the first things to slip.


    Source: Salesforce State of Sales, 2026

  • CRM Reliability

    37% of teams report losing revenue as a direct result of poor CRM data quality.

    Automation and AI are only as reliable as the account records, activity history,

    and ownership rules beneath them.


    Source: Validity, State of CRM Data Management 2025

  • Follow-Up Reliability

    42% of leads never receive a second follow-up

    A single missed follow-up is often the difference between a booked demo and a lost account.

    Source: HubSpot, State of Sales Follow-Up

The cost of doing nothing

The cost of doing nothing

The cost of doing nothing

Those numbers aren’t unique to your business. Every distributor loses revenue the same way. Warm leads go cold while reps chase hot ones. Warranty renewals and included servicing nobody proactively books. Reorders that quietly lapse. Dormant accounts that never get worked again. Task backlogs of a hundred items or more, some of it revenue-critical, most of it just sitting there. None of this shows up as a single bad decision. It shows up as slow, compounding leakage.

Those numbers aren’t unique to your business. Every distributor loses revenue the same way. Warm leads go cold while reps chase hot ones. Warranty renewals and included servicing nobody proactively books. Reorders that quietly lapse. Dormant accounts that never get worked again. Task backlogs of a hundred items or more, some of it revenue-critical, most of it just sitting there. None of this shows up as a single bad decision. It shows up as slow, compounding leakage.

40%

40%

Time reclaimed per rep

95%

95%

Follow-up consistency

Seconds

Seconds

Inbound response time, not hours

Zeltix exists to close that gap without adding headcount.

Zeltix exists to close that gap without adding headcount.

Frequently asked questions

Frequently asked questions

Everything you need to know before booking a call. Can't find what you're looking for? Reach out directly at hello@zeltix.ai

How is Zeltix different from HubSpot AI, Salesforce Agentforce, or other AI tools?

Do we need an internal AI, RevOps, or technical team?

Can Zeltix work with our existing CRM, routing rules, and sales process?

If Zeltix works with multiple distributors, how is our account intelligence kept separate?

Can we start with one workflow before expanding?

How does Zeltix control what its workflows can say?

Get Started

Stop Revenue Leaking Across Your Commercial Team.

Zeltix gives medical aesthetics distributors a managed commercial operating layer that ensures every enquiry, account,

follow up and territory is consistently covered, without increasing headcount.

Stay ahead of the gaps

Practical insights on account coverage, distributor sales operations, CRM reliability, follow-up, and managed revenue execution.

© 2026 Zeltix. All rights reserved.

Stay ahead of the gaps

Practical insights on account coverage, distributor sales operations, CRM reliability, follow-up, and managed revenue execution.

© 2026 Zeltix. All rights reserved.

Stay ahead of the gaps

Practical insights on account coverage, distributor sales operations, CRM reliability, follow-up, and managed revenue execution.

© 2026 Zeltix. All rights reserved.